Latency is the time it takes a ping (a signal or packet of information) to travel to its destination and back.
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To achieve optimal speeds, make sure your device operating system and your internet browsers are up to date.īoth ping and jitter are measured in milliseconds.
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In fact, they may also slow down speeds on all devices, including brand-new laptops or smartphones. Older devices may not be able to reach the fastest speeds in your internet package.
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Reboot your equipment, and then test your speeds again.Make sure your wires are all securely connected between devices. Here are some steps to take that may improve your speeds. If you test your speeds and are still having issues, contact us. Share the link or screenshot with our representatives on live chat.Take a screenshot of your results, or select Copy Link to copy the link to your specific speed test results.While you’re testing your speeds, you can capture your results to share with us for help troubleshooting. When you perform a speed test without a wireless connection, it eliminates factors that can impact test results, such as wireless interference, and gives you the most accurate results. Be sure to bypass connecting through Wi-Fi. Use an Ethernet networking cable to directly connect your computer to your Midco-provided optical network unit (ONU).Gigabit Ethernet cards are needed for Midco Fiber Internet 150 and higher speeds. Use your computer with the fastest or most advanced hardware and software.This helps reduce outside influences other speed tests may introduce.
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We recommend you use the Midco speed test site, because it will show you the download and upload speeds from our speed test servers to your device.